OLIVIA MAYFAIR
Frequently Asked Questions (FAQ)
DO YOU OFFER FREE SHIPPING?
Yes! We offer free delivery on all orders across the United Kingdom, no minimum spend required. Once dispatched, you'll receive a tracking number by email.
HOW LONG DOES DELIVERY TAKE?
Order processing usually takes 1 to 4 business days. Delivery times depend on the destination and the carrier. For more information, please see our shipping policy.
Can I return a product if I'm not satisfied with it?
You can return products within the timeframe set out in our returns policy, provided they have not been used and are in their original condition. Your statutory consumer rights remain unaffected.
WHY ARE YOUR PRICES SO LOW?
We work directly with European designers and manufacturers, cutting out the middlemen. This allows us to offer premium quality at accessible prices — without ever compromising on style or craftsmanship.
Is shipping free?
Yes, we offer free shipping on all orders.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay. All transactions are securely processed through Shopify's encrypted checkout.
FREE SHIPPING
Share details about your shipping policies, item returns, or customer service.
30-DAY MONEY-BACK GUARANTEE
At Olivia Mayfair, shop with complete peace of mind thanks to our money-back guarantee.
SECURE PAYMENT
Pay with confidence using credit card, Apple Pay, Shop Pay, and more.