Shipping Policy
ORDER JOURNEY
Order Placed Immediately
Processing 1 to 3 business days
Dispatch After processing
Delivery 8 to 12 business days
DELIVERY TIMES
Below you will find the average delivery times for all our orders:
| Stage | Timeframe |
|---|---|
| Order Processing | 1 to 3 business days (may take longer if the order is placed on a Friday evening or over the weekend) |
| Estimated Delivery | 8 to 12 business days after dispatch |
HOW TO PLACE AN ORDER
Ordering at Olivia Mayfair is as simple as possible. Follow the steps below:
1. Product Go to the product page and add the item you want to your cart by clicking the black "Add to Cart" button. Make sure you have selected the correct variants.
2. Checkout Click "Proceed to Checkout". On the information page, enter your correct address details. Once completed correctly, click "Continue to Shipping".
3. Review On the Shipping page, check the address details you entered. This is where it is shown that all shipping is completely free. Click "Proceed to Payment".
4. Payment Select your preferred payment method. All payments are processed via SSL — you can always count on a secure payment environment.
5. Confirm Click "Complete Order" and you will be redirected to your chosen payment method. Follow the instructions to complete your purchase. If you encounter any issues, please contact us.
PAYMENT METHODS
At Olivia Mayfair, all payment methods are encrypted via SSL, meaning you can always count on a secure payment environment.
- Credit Card — AMEX · Mastercard · Maestro · Visa
- PayPal — PayPal account
- Klarna — Deferred payment
- EPS — Electronic payment
- Sofort — Instant bank transfer
- SSL — All payments encrypted
SHIPPING COSTS
We cover the shipping costs on all orders.
All our products are delivered door-to-door, 100% free of charge. There is no minimum order value required.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible! That's why we make sure your order is processed and shipped as fast as we can.
To be able to offer fair prices on our products, we choose to collect orders in larger batches and ship them all together once we reach the required minimum quantity. We appreciate your understanding and your willingness to help us build a better, more sustainable world.
Note: Like many other online stores, we are very busy and delays may occur. Please keep this in mind when placing your order. We will do everything we can to ship your order as quickly as possible.
To ensure your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.
Contact: support@oliviamayfair.co.uk