Shipping policy
DELIVERY TIMES
Below you will find the average delivery times for all of our orders:
| Stage | Timeframe |
|---|---|
| Order processing | 1 to 3 working days (this may take longer if the order is placed on a Friday evening or at the weekend) |
| Estimated delivery | 8 to 12 working days after dispatch |
HOW TO PLACE AN ORDER
Ordering from Shop name is as simple as possible. Just follow the steps below:
1. Product Go to the product page and add the item you want to your basket by clicking the black 'Add to basket' button. Please check that you have selected the correct options.
2. Checkout Click 'Proceed to checkout'. On the information page, enter your correct address details. Once everything is filled in correctly, click 'Continue to delivery'.
3. Review On the Delivery page, check the address details you have entered. This is where you will see that all delivery is completely free. Click 'Proceed to payment'.
4. Payment Select your preferred payment method. All payments are encrypted via SSL, so you can always count on a secure payment environment.
5. Confirm Click 'Complete order' and you will be redirected to your chosen payment method. Follow the instructions to finish. If you experience any problems, please get in touch with us.
PAYMENT METHODS
At Shop name, all payment methods are encrypted via SSL, which means you can always count on a secure payment environment.
Credit and debit card AMEX · Mastercard · Maestro · Visa
PayPal PayPal account
SSL All payments encrypted
DELIVERY CHARGES
We cover the delivery costs on every order.
All of our products are delivered door to door, completely free of charge. There is no minimum order value.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as soon as possible, which is why we make sure your order is processed and dispatched as quickly as we can.
So that we can offer fair prices on our products, we choose to collect orders in large batches and send them out together once we reach the minimum quantity required. Thank you for your understanding, and for helping us build a better, more sustainable world.
Please note: Like many other online shops, we are very busy and delays can occur. Please bear this in mind when placing your order. We will do everything we can to dispatch your order as quickly as possible.
If you would like to make sure your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.